Privacy Policy
Your Privacy Matters

We are committed to protecting your privacy and ensuring the security of your personal information. Learn how we collect, use, and protect your data.

No Data Collection
Encrypted Connections
Complete Privacy

Privacy Policy

Last updated: January 1, 2025

1. Information We Collect

We collect minimal information necessary to provide our services:

  • Account credentials (username and password)
  • Contact information (email and phone number)
  • Payment information (processed securely through third-party providers)
  • Usage data (streaming preferences and device information)

2. How We Use Your Information

We use your information solely to:

  • Provide and maintain our streaming services
  • Process payments and manage subscriptions
  • Send important service notifications
  • Improve our platform and user experience

3. Data Security

We implement industry-standard security measures:

  • End-to-end encryption for all data transmission
  • Secure servers with regular security audits
  • No logging of your streaming activities
  • Regular security updates and monitoring

4. Data Sharing

We do not sell, trade, or share your personal information with third parties except:

  • Payment processors (for transaction processing)
  • Legal requirements (when required by law)
  • Service providers (under strict confidentiality agreements)

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Delete your account and data
  • Opt-out of marketing communications

6. Cookies and Tracking

We use minimal cookies for:

  • Session management and authentication
  • Remembering your preferences
  • Analytics (anonymized data only)
  • No third-party tracking or advertising

7. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: privacy@soplayer.live

Support: support@soplayer.live

Response Time: Within 24 hours

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.